Need Help Placing an Order?
We're here to make your personalized printing experience as smooth as possible. If you have any questions or need assistance placing an order, our dedicated support team is ready to help.
Contact us via:
1. Phone: Call us at +91-8810231795 during our business hours, and we'll assist you with your order.
2. Email: Send your queries to printiaa.india@gmail.com and we'll get back to you promptly with the help you need.
3. WhatsApp: You can also reach us on WhatsApp at +91-8810231795 Just drop us a message, and we'll assist you in real-time.
Our team is available to help you with any questions, customization options, or order assistance. Your satisfaction is our priority, and we're here to ensure you have a fantastic printing experience.
Thank you for choosing Printiaa for your premium personalized printing needs!
Shipping Policy
1. Processing Time: Orders placed through our website will be processed and shipped within 1-2 business days. Custom or personalized orders may require additional processing time, and customers will be notified accordingly. Shipping times depend on several factors, including the carrier, the service chosena and the shipping destination. It usually take 5 to 15 to deliver.
2. Shipping Methods and Costs: We offer various shipping options for domestic and international deliveries. The shipping cost and estimated delivery time will be calculated at the time of checkout, based on the destination and the selected shipping method.
3. Order Tracking: Customers will receive a shipment confirmation email containing the tracking number once their order has been dispatched. This tracking number can be used to monitor the status of the shipment until it reaches its destination.
4. Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by their country's customs regulations. Printiaa is not responsible for any delays or additional charges caused by customs processing.
5. Shipping Address: Customers are responsible for providing accurate and complete shipping addresses. Printiaa will not be held liable for any delays or undelivered orders resulting from incorrect or incomplete address information provided by the customer.
6. Delivery Delays: While we strive to ensure timely deliveries, please note that unforeseen circumstances such as natural disasters, extreme weather conditions, or carrier delays may impact delivery times. In such cases, we will make every effort to keep customers informed about the status of their orders.
FAQs
Can I get a preview of my personalized print before placing the order?
Yes, we provide a preview option where you can see how your design will look on the chosen material before finalizing your print.
How long does it take to process and deliver an order?
The processing time for an order typically ranges from 2 to 3 business days. Delivery times may vary depending on your location and chosen shipping method.
Can I cancel or modify my order after it has been placed?
Unfortunately, orders can be modified, but not canceled once they are in the processing stage.
Can I order multiple prints with different designs in one order?
Yes, you can order multiple prints with different designs in a single order. Get in touch with 91-8810231795 for more details.
What materials do you use for printing on canvas and acrylic?
For canvas prints, we use high-quality canvas fabric, and for acrylic prints, we use premium-grade acrylic sheets to ensure excellent clarity and durability.
Do you offer design services for personalized prints?
Yes, we provide design services. Get in touch with 91-8810231795 for more details.
Can I order a large quantity of prints for corporate or gifting purposes?
Absolutely! We cater to bulk orders for corporate gifting and other special events. Please contact our support team to discuss your requirements.
How do I care for and clean my acrylic and canvas prints?
To clean your prints, gently wipe the surface with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials that could damage the prints.
Do you offer gift wrapping or packaging options?
Yes, we offer gift wrapping services, but our prints are carefully packaged to ensure safe delivery.
Do you offer discounts for bulk orders?
Yes, we provide discounts for bulk orders. The discount percentage may vary depending on the quantity and type of prints ordered.