Frequently Asked Questions (FAQs)
Common Frequently Asked Questions (FAQs) Printiaa
What is Printiaa, and what services do you provide?
Printiaa is a premium printing company specializing in personalized printing on acrylic and canvas. We offer custom printing services for photos, artwork, and designs on these materials.
How can I place an order with Printiaa?
You can easily place an order with Printiaa through our website. Simply select the product, customize as needed, and proceed to checkout. After placing the order, our designer will call you and provide the mockups before printing. After your approval on design, We process the print and Ship to provided Shipping address. Get in touch with 91-8810231795 for more details.
What types of files do you accept for printing?
We accept high-resolution image files in JPEG, PNG, TIFF, and PDF formats. Make sure your file meets our recommended resolution guidelines for optimal print quality.
Can I get a preview of my personalized print before placing the order?
Yes, we provide a preview option where you can see how your design will look on the chosen material before finalizing your print.
What sizes of acrylic and canvas prints are available?
We offer a range of sizes for both acrylic and canvas prints, from small tabletop prints to large wall art. Please check our website for the available size options.
How long does it take to process and deliver an order?
The processing time for an order typically ranges from 2 to 3 business days. Delivery times may vary depending on your location and chosen shipping method.
Can I cancel or modify my order after it has been placed?
Unfortunately, orders can be modified, but not canceled once they are in the processing stage.
What is the return and refund policy of Printiaa?
We take pride in our premium-quality products. If you receive a damaged or defective print, please contact our customer support within 7 days of delivery for a replacement or refund.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on the destination.
Can I order multiple prints with different designs in one order?
Yes, you can order multiple prints with different designs in a single order. Get in touch with 91-8810231795 for more details.
What materials do you use for printing on canvas and acrylic?
For canvas prints, we use high-quality canvas fabric, and for acrylic prints, we use premium-grade acrylic sheets to ensure excellent clarity and durability.
Can I request a specific frame for my canvas print?
Currently, we offer frameless canvas prints only. The canvas is stretched and wrapped around a wooden frame for a contemporary look.
Are your prints suitable for outdoor use?
While our prints are designed for indoor use, acrylic prints can be displayed in covered outdoor areas with protection from direct sunlight and extreme weather.
Do you offer design services for personalized prints?
Yes, we provide design services. Get in touch with 91-8810231795 for more details.
Can I order a large quantity of prints for corporate or gifting purposes?
Absolutely! We cater to bulk orders for corporate gifting and other special events. Please contact our support team to discuss your requirements.
How do I care for and clean my acrylic and canvas prints?
To clean your prints, gently wipe the surface with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials that could damage the prints.
Can I get a custom size that is not listed on your website?
Yes, If you have specific size requirements, please contact our support team to discuss the possibilities.
Do you offer gift wrapping or packaging options?
Yes, we offer gift wrapping services, but our prints are carefully packaged to ensure safe delivery.
What payment methods do you accept?
We accept major credit cards, debit cards, Phone Pe, Paytm and UPI as payment methods.
Can I order a print that is not rectangular, like a circular or oval shape?
Yes, we offer prints in various shapes.
How do I track the status of my order?
Once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your delivery.
Can I order a sample print before placing a larger order?
We currently do not offer sample prints, but you can check the quality of our prints through customer reviews and testimonials.
Do you offer discounts for bulk orders?
Yes, we provide discounts for bulk orders. The discount percentage may vary depending on the quantity and type of prints ordered.
Can I order a print as a gift and have it shipped directly to the recipient?
Yes, during the checkout process, you can specify a different shipping address to have the print delivered directly to the gift recipient.
How can I contact customer support if I have more questions?
You can reach our customer support team through the "Contact Us" page on our website, where you can find our email and phone details for assistance. You can also Get in touch with 91-8810231795.